Privacy Policy

Last Updated: 15 July 2026

Exaba Technologies Limited (“Exaba”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit or use exaba.com and its subdomains (collectively, the “Site”), which provide a range of services including storage services, cloud services, authentication services, and more.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1a. Personal Information from External Authentication Providers, Direct Inputs, and Third-Party Sources

External Authentication: We allow users to log in using external authentication providers (for example, Google login). When you authenticate through any external provider, we collect the information that such providers make available to us. This typically includes your email address and public profile information.

Direct Inputs: In addition to authentication data, we collect any information you provide directly through our Site. This may include, but is not limited to, your name, contact details, and other information you choose to enter when using our services.

Third-Party Sources: We may also obtain or supplement contact and business information from third-party data and prospecting providers (such as Apollo) to support our sales and marketing activities.

1b. Anonymous and Analytics Information​

Anonymous Data: We collect anonymous analytics data, which may include your IP address, browser type, and other technical data.

Analytics Tools: This information is gathered via third-party analytics and tracking tools – including PostHog, Google Analytics, and Google Tag Manager – as well as our internal analytics systems.

1c. Cookies and Tracking Technologies

We use cookies and other tracking technologies for analytics and advertising purposes. These help us understand how users interact with our Site, allow us to improve our services, and support our marketing activities.

2. How We Use Your Information

2a. Personal Information​

Authentication and Functionality: Data collected via external authentication providers is used primarily to verify your identity and to provide essential functionality (e.g., account access, two-factor authentication, and personalized services).

Communication: Your email address may be used for functional communications (such as 2FA emails) and, if you have opted in, for marketing communications.

Sales and Marketing: Contact and business information may be used to manage our relationship with you, respond to enquiries, and carry out sales and marketing activities.

2b. Anonymous Analytics Data​

Business and Marketing Purposes: Anonymous metrics are used to help us make informed business decisions, improve our services, and support marketing efforts.

Internal Use: Analytics data collected by our internal systems is used to monitor, maintain, and enhance the performance and security of our services.

3. Data Storage and Security

Primary Storage: Personal data is stored primarily on our own infrastructure, secured by industry-standard encryption and other technical safeguards.
Third-Party Platforms: Data collected by third-party services (such as analytics, advertising, and customer relationship management providers) is managed according to the policies of those providers. In some cases, we may retain copies of such data on our own systems.
Security Measures: We employ various security measures, including encryption, access controls, and regular security reviews, to protect your data from unauthorized access, alteration, or disclosure.

4. Data Sharing and Third Parties

Service Providers: We share your information with third parties only to the extent necessary to operate our Site, deliver our services, and support our sales and marketing activities. This includes:

  • Analytics and Advertising Providers: Such as PostHog, Google Analytics, Google Tag Manager, and Google Ads, which help us analyze usage, improve our services, and measure and deliver advertising.
  • Marketing and CRM Providers: Such as HubSpot, which we use to manage contact records, communications, and marketing activities.
  • Sales Intelligence and Data Enrichment Providers: Such as Apollo, which we use for prospecting and to supplement contact information.
  • External Authentication Providers: Such as Google and other providers used for user authentication.

No Sale of Data: We do not sell your personal data to any third parties.

Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal process.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period may vary depending on the type of data and legal obligations.

6. Your Rights and Choices

Access and Updates: You have the right to access and update your personal data. If you wish to review or make changes to your information, please contact us at the email address provided below.
Opt-Out: If you do not wish to receive marketing communications, you may opt out by following the unsubscribe instructions provided in those communications.
Cookies: Most web browsers allow you to control cookies via your settings. Please note that disabling cookies may affect the functionality of our Site.

7. Geographic Scope and Legal Compliance

Our services primarily operate in New Zealand and are governed by New Zealand law, including the Privacy Act 2020. By using our Site, you agree that your information will be processed in accordance with these laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on our website at exaba.com/privacy-policy. We encourage you to review this page periodically to stay informed about our privacy practices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at privacy@exaba.com.