Building Trust You Can Prove: Exaba Achieves SOC 2 Compliance

Trust matters when it comes to managing customer data

When you trust a technology partner with your data, you’re not just buying software, you’re putting your business, your customers, and your reputation in someone else’s hands. 

That’s why we’re proud to share that Exaba is now SOC 2 Type 1 compliant, giving you independent, third-party assurance that our security and operational practices meet one of the highest international standards. But more importantly, here’s what that means for you.

Your assurance that we protect your data like it’s our own

SOC 2 is a globally respected security standard created by the American Institute of CPAs (AICPA). In simple terms, it’s a rigorous test of whether a technology provider has the right controls in place to keep customer data secure, available, and confidential.

Working with security partner Amaru, and independent auditor A-LIGN, Exaba’s systems, processes, controls and internal practices were reviewed and confirmed to be properly designed to meet three key Trust Service Criteria:

• Security: Your data is protected from unauthorised access
• Availability:  Our systems are built to be reliable and resilient
• Confidentiality:  Sensitive information stays private and protected

So while Exaba doesn’t host your backup content, SOC 2 shows that everything surrounding our platform,  the software, the people, the processes, the security controls, is engineered to protect your data and your business.

What SOC 2 Type 1 means in practical terms

A SOC 2 Type 1 report confirms that Exaba has the right security and governance controls in place to safeguard customer data.

This isn’t a tick-box certification.  It required us to scrutinise every part of the organisation that could impact your data,  including:

• Product development and secure engineering
• Recruitment and staff training
• Vendor and supply-chain management
• Incident response
• Business continuity
• Backup operations
• Operational processes behind the Exaba platform

For our customers this means:

• Greater confidence that Exaba follows industry best practice
• Clear evidence you can share with auditors, regulators, and customers
• Trust that your LocalScaler deployments sit on a security-first foundation
• Peace of mind that your business is supported by a provider built for resilience

With Exaba achieving SOC2 Type 1 on 31st October, we are not stopping there. SOC 2 Type 2 is next. This validates not only the design of our controls, but how they operate over time.

Stronger trust. Clearer accountability. Better protection for your customers.

Our mission has always been to give MSPs and enterprises greater control, transparency, and confidence over their data. Achieving SOC 2 compliance reinforces that commitment. It proves that Exaba’s security practices aren’t just well-intentioned, they’re independently verified.

Whether you’re using Exaba to deliver LocalScaler backup services, meet local jurisdictional data requirements, or strengthen your ransomware resilience, SOC 2 provides a stronger layer of assurance that we are a partner you can rely on today and into the future.

Request the SOC 2 report

If you’d like to review our SOC 2 Type 1 report under NDA, or have any compliance or security questions, please contact us at exaba.com